If you see a transaction you don't recognise, here's what to do.
Steps to take
Log in to app.localcard.io and review the transaction details — the merchant name may differ from their storefront name.
Check with anyone else who may have had access to your card details.
Check if the amount matches any recent purchases — some merchants show a pending authorisation before the final amount settles.
If you still don't recognise it, contact our support team immediately with the transaction date and amount.
💡 Tip: Act quickly — the sooner you flag it, the easier it is to investigate.
⚠️ Heads up: If you believe your card has been compromised, contact our support team straight away.