If a merchant processes a refund for a purchase made with your LocalCard, the funds will be returned to your card balance.
How refunds work
Request the refund directly with the merchant — LocalCard cannot process refunds on a merchant's behalf.
Once the merchant approves, the funds will be returned to your LocalCard balance.
Refunds typically take 3–5 business days to appear.
Log in to app.localcard.io to confirm the refund has been applied.
💡 Tip: Keep your receipt or order confirmation handy when requesting a refund.
⚠️ Heads up: If a refund is processed after your card has expired, the funds may not be returned. Contact our support team if this happens.