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Turning on Location Services for GEO Locked Cards

If you see an error message when trying to activate a GEO Locked card, it usually means your device isn't allowing your browser to access your location.

For GEO Locked cards to work, Location Services must be enabled in both your phone settings and your web browser settings.

iPhone (Safari or Chrome)

Step 1: Turn on Location Services

  1. Open Settings.

  2. Tap Privacy & Security → Location Services.

  3. Make sure Location Services is turned On.

Step 2: Allow Location Access for Your Browser

If you're using Chrome

  1. Open Settings → Chrome.

  2. Tap Location.

  3. Select While Using the App.

  4. Make sure Precise Location is turned On.

If you're using Safari

  1. Open Settings → Apps → Safari → Location (or Safari Websites, depending on your iOS version).

  2. Select While Using the App.

  3. Make sure Precise Location is turned On.

Still having trouble?

  • Make sure you're standing at one of the approved GEO Locked locations.

  • Refresh the page and try activating the card again.

  • If you've just changed your settings, close and reopen your browser before trying again.

  • If you're still unable to activate your card, contact our support team and let us know:

    • Your phone model

    • Whether you're using Safari or Chrome

    • A screenshot of the error message (if possible)

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